Property managers must to develop an important survival skill: Interruptus Recuperet. (What? I can’t be fancy?) Yes, we CAMs rarely start and complete a project, phone call, e-mail, letter or conversation without being interrupted by someone or something. I too have a time management plan that includes making a list, organization, prioritizing, and execution. It’s always a good idea to know what you want to accomplish each day; however, you have to stay frosty (cool), and allow yourself to be open to the many, many interruptions.
How many times have you started the day with a solid plan only to arrive at the property to have to deal with something like: a the leak in the penthouse, an irate owner, a staff member who called in sick and a cacophony of machines, mowers and blowers before you can put your briefcase down, or even consider getting a cup of coffee and a discussion of the day’s plan with the staff? Lots of times? Me too! I am constantly amazed at how well a property manager can shift gears and recover almost seamlessly.
I can’t think of many other professions that require this skill set on a regular basis. There is rarely any downtime. I think it’s why we like it. We are regularly challenged to innovate, solve problems, resolve issues, negotiate, teach and learn something new. It’s not for everyone to be sure, but it is never dull!
CAMs: Please don’t resist the ever changing environment. Embrace it, and stay frosty.
Endeavor to persevere!
Tanoa Lynne Poirier is the Managing Principal at Poirier Enterprises Inc., specializing in the management of community associations, commercial and investment properties, and individual residences in South Florida.
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