Community Association Management, People, The Board
Ask any community association manager what their top three frustrations are, and I am one hundred percent positive that they will say that owners not reading their documents is at the top of the list! Psssst! Board members too… I don’t know about you, but I am...
Community Association Management, Conflict, People, Property Management
Common interest community managers are tasked with covenants control/enforcement at the associations they are contracted to manage. I would submit that this is not a task anyone enjoys, but it is made more difficult by the lengths that owners go to in order to...
Community Association Management, Conflict, People, The Board
I was discussing an area of frustration a new(ish) manager. He was having difficulty convincing the board of directors that his recommendation was the best option for their community, and he frequently has to wrestle with them to get them to accept his advice. My...
Community Association Management, People
When is the right time to move on from a community association assignment? It is up to you, but leave well. Often, when a board changes, the dynamics change as well. Fundamentally, the community may be very much the same as when you started, but you are feeling burned...
People, Property Management
We are human too. Property managers really do want to help you resolve issues. Profanity and shouting are counterproductive. We cannot enforce rules that are not in your documents. Please read your documents. They are your governing documents. Please make appointments...
Community Association Management, People
There is an old saying, familiarity breeds contempt. I say familiarity breeds more familiarity! Sometimes when a property manager has served in a community for many years, the lines of professionalism tend to blur. In active, senior communities, sometimes the members...