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Cheaters Gonna Cheat

Cheaters Gonna Cheat

Community Association Management, Conflict, People, Property Management

Common interest community managers are tasked with covenants control/enforcement at the associations they are contracted to manage. I would submit that this is not a task anyone enjoys, but it is made more difficult by the lengths that owners go to in order to...
Ten Things Property Managers Wish Owners Knew

Ten Things Property Managers Wish Owners Knew

People, Property Management

We are human too. Property managers really do want to help you resolve issues. Profanity and shouting are counterproductive. We cannot enforce rules that are not in your documents. Please read your documents. They are your governing documents. Please make appointments...
CAM Survival Skill: Interruptus Recuperet

CAM Survival Skill: Interruptus Recuperet

Community Association Management, People, Property Management

Property managers must to develop an important survival skill: Interruptus Recuperet. (What? I can’t be fancy?) Yes, we CAMs rarely start and complete a project, phone call, e-mail, letter or conversation without being interrupted by someone or something.  I too have...
The CAMster Wheel

The CAMster Wheel

Community Association Management, People, Property Management, Uncategorized

Wait. What? You know what I’m talking about. The CAMster wheel is the seemingly never ending routine of work, eat, sleep; respond to emergency, sleep. Repeat. Am I right? Stop it! You have not sold yourself in a proverbial, indentured servitude, for crying out...
I’m a Manager, Not a Magician

I’m a Manager, Not a Magician

Community Association Management, Property Management, The Board

Our management company was referred to a property that had not performed regular preventative maintenance for at least a decade or more. We accepted the account. Unfortunately, they also had a board that has always partially funded the reserves (with owner’s...
The Shadow Board

The Shadow Board

Community Association Management, Property Management, The Board

There is an unspoken source of political power in some common interest communities that may not be well known to many community managers or residents… until now. What’s that? Yes. It is a “shadow board”. A shadow board has real political power. They are not elected by...
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About Tanoa

 

Tanoa Lynne Poirier is the Managing Principal at Poirier Enterprises Inc., specializing in the management of community associations, commercial and investment properties, and individual residences in South Florida.

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