Community Association Management, Conflict, People, Property Management
Common interest community managers are tasked with covenants control/enforcement at the associations they are contracted to manage. I would submit that this is not a task anyone enjoys, but it is made more difficult by the lengths that owners go to in order to...
People, Property Management
We are human too. Property managers really do want to help you resolve issues. Profanity and shouting are counterproductive. We cannot enforce rules that are not in your documents. Please read your documents. They are your governing documents. Please make appointments...
Community Association Management, People, Property Management
Property managers must to develop an important survival skill: Interruptus Recuperet. (What? I can’t be fancy?) Yes, we CAMs rarely start and complete a project, phone call, e-mail, letter or conversation without being interrupted by someone or something. I too have...
Community Association Management, People, Property Management, Uncategorized
Wait. What? You know what I’m talking about. The CAMster wheel is the seemingly never ending routine of work, eat, sleep; respond to emergency, sleep. Repeat. Am I right? Stop it! You have not sold yourself in a proverbial, indentured servitude, for crying out...
Community Association Management, Property Management, The Board
Our management company was referred to a property that had not performed regular preventative maintenance for at least a decade or more. We accepted the account. Unfortunately, they also had a board that has always partially funded the reserves (with owner’s...
Community Association Management, Property Management, The Board
There is an unspoken source of political power in some common interest communities that may not be well known to many community managers or residents… until now. What’s that? Yes. It is a “shadow board”. A shadow board has real political power. They are not elected by...