Ten Things Property Managers Wish Owners Knew
We are human too. Property managers really do want to help you resolve issues. Profanity and shouting are counterproductive. We cannot enforce rules that are not in your documents. Please read your documents. They are your governing documents. Please make appointments...
CAM Survival Skill: Interruptus Recuperet
Property managers must to develop an important survival skill: Interruptus Recuperet. (What? I can’t be fancy?) Yes, we CAMs rarely start and complete a project, phone call, e-mail, letter or conversation without being interrupted by someone or something. I too have...
The CAMster Wheel
Wait. What? You know what I’m talking about. The CAMster wheel is the seemingly never ending routine of work, eat, sleep; respond to emergency, sleep. Repeat. Am I right? Stop it! You have not sold yourself in a proverbial, indentured servitude, for crying out...
I’m a Manager, Not a Magician
Our management company was referred to a property that had not performed regular preventative maintenance for at least a decade or more. We accepted the account. Unfortunately, they also had a board that has always partially funded the reserves (with owner’s...
The Shadow Board
There is an unspoken source of political power in some common interest communities that may not be well known to many community managers or residents… until now. What’s that? Yes. It is a “shadow board”. A shadow board has real political power. They are not elected by...About Tanoa
Tanoa Lynne Poirier is the Managing Principal at Poirier Enterprises Inc., specializing in the management of community associations, commercial and investment properties, and individual residences in South Florida.