I am not quite sure why contractors (generally male) believe I am being unreasonable, or the “B-word”, when I require them to be compliant with the rules of the association relative to repairs, construction, and renovations to association (common), or residential property. There are written rules of engagement, including the requirement to provide all necessary documentation prior to starting any work. Invariably, there is one vendor who can’t get their act together (they are missing a signature, or their insurance has just expired), and that is somehow my problem. They try to launch a charm offensive, which I can see from a mile away. “You may start your project as soon as our office has received all necessary documentation.” I tell them. I am, of course, the bad guy (gal).
Once the projects are approved, there is an honor system for arrival and departure times agreed upon by all parties. There is also an understanding that the contractors will respect the common property, and clean up after themselves everyday prior to departing. If not, they will be invited off the property until someone meets with me to have remedial rules review. My job is to protect the community from irresponsible, disrespectful and dishonest contractors. I am very good at my job.
Recently, a contractor arrived to meet with “Queen Mary” to be allowed back on the property to complete his work. I overheard the conversation at the reception desk, and I told him to “just call me Queen, my name is not Mary.” Amusingly, he still calls me Queen.
Endeavor to persevere.
Tanoa Lynne Poirier is the Managing Principal at Poirier Enterprises Inc., specializing in the management of community associations, commercial and investment properties, and individual residences in South Florida.
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