We are all familiar with The Golden Rule: “So whatever you wish that others would do to you, do also to them, for this is the Law and the Prophets,” Matthew 7:12. Dr. Tony Alessandra coined the term, The Platinum Rule: “Treat others the way they want to be treated.” I offer the following alternative to the “Golden Rule” and the “Platinum Rule”:
The Palladium Rule: Treat others the way you want your loved ones to be treated. The Palladium rule posits the notion that we will accept a greater degree of “abuse” (defined loosely) from people than we would accept for our loved ones. The objective is to imagine your loved ones being treated with disrespect, disgrace and disdain. If witnessed, how quickly would you jump to their defense? (Palladium is a silver-white metallic element of the platinum group. An alternate definition, when used as a noun, refers to palladium as a provision for safety or protection.)
If we apply the Palladium Rule to our interactions with others, perhaps we can have more empathy, patience and grace, particularly in the community association management industry.
Endeavor to persevere.
Tanoa Lynne Poirier is the Managing Principal at Poirier Enterprises Inc., specializing in the management of community associations, commercial and investment properties, and individual residences in South Florida.
New Manager? Need a Refresher?
365 TIPS for Community Managers, Property Managers and Property Owners.
for your next meeting or conference!