I was recently in a drugstore attempting to check-out, and I was verbally accosted by an owner because of her dissatisfaction with the association’s holiday lighting! She began shouting that I was to “go over there, and buy those icicle lights”! “Ms. Hobbs, we discussed this at the office and the Board has declined to change the lights”, I replied.
“I don’t give a d@*% what they told you!” she screamed, red-faced and by now… and spit-talking. The cashier looked at me, and then I went to my happy place. You see, I have an impenetrable, invisible force field that I erect when dealing with such people. It’s a gift, or a curse, but I just smile as I watch them behave badly. I say (in my head; to the tune of M.C. Hammer’s recording) you can’t touch this! My lack of response is maddening and eventually they simply go away, and I get back to whatever I was doing.
Upon the next arrival at the office, I make it clear to the board president that this behavior is unacceptable, and I request they call the owner to reinforce the rules of common courtesy and decency in polite society, and then…. I just shake it off (like dust or dandruff). People can only hurt you if you allow them to. You can’t touch this (the real me is reserved for people I love).
Endeavor to persevere.
Tanoa Lynne Poirier is the Managing Principal at Poirier Enterprises Inc., specializing in the management of community associations, commercial and investment properties, and individual residences in South Florida.
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